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Boiler fault guide

Why Does My Boiler's Pilot Light Keep Going Out?

On an older boiler with a standing pilot light, the most common reason it keeps going out is a faulty thermocouple, the safety sensor that holds the gas valve open only while it detects the flame. A dirty pilot jet, a draught, or a gas supply problem can also put it out. Modern boilers have no pilot light; they use electronic ignition.

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What does the pilot light do?

On older gas boilers, the pilot light is a small flame that burns all the time. When the boiler needs to heat, the main burner opens and the pilot lights it. Next to the pilot sits a thermocouple, a metal probe that produces a tiny electrical current when heated by the flame. That current holds the gas valve open. If the pilot goes out, the thermocouple cools, and the valve closes to stop unburnt gas escaping. It is a simple and important safety system.

Many older boilers in Birmingham’s Victorian, Edwardian and inter-war homes, including back boilers behind gas fires, still work this way.

Why does the pilot keep going out?

  • Faulty thermocouple. The most common cause. A worn thermocouple produces too little current to hold the valve, so the pilot drops out after a few seconds or minutes.
  • Dirty or partly blocked pilot jet. A weak, yellow or flickering pilot flame may not heat the thermocouple properly.
  • Draughts. A strong wind down the flue or a draught through the case can blow the pilot out, especially on open-flued appliances.
  • Gas supply problems. A prepayment meter running out, or low gas pressure, will put the pilot out.
  • Faulty gas valve. Less common, but the valve itself can fail to stay open.

What is safe to do yourself?

  1. Check other gas appliances and any prepayment meter.
  2. Look at the flame through the window if your boiler has one. Crisp blue is good; yellow or orange is a warning sign.
  3. Relight it once only if your user instructions describe how, and follow them exactly.
  4. If it goes out again, leave it off and send an enquiry.

Any sign of soot, staining around the boiler, a yellow flame or a carbon monoxide alarm means turning the appliance off and getting it checked straight away.

Is it time to replace an old boiler?

Not necessarily. A thermocouple is often an inexpensive repair. But a boiler old enough to have a pilot light is likely to be much less efficient than a modern one, and parts for some old models are getting harder to find. The engineer will give you an honest view of repair versus replacement. The boiler repair cost guide has typical prices for both.

What will the repair cost?

It depends on the part. Most boiler repairs cost £100 to £500 at typical UK market prices. The boiler repair cost guide breaks it down by fault, and the engineer gives you a price before any work starts. Send an enquiry to get one.

Pilot light keeps going out: common questions

Does my boiler have a pilot light?

Probably not if it was fitted in the last twenty years or so. Modern condensing boilers use electronic ignition and have no permanent flame. Older back boilers and floor-standing boilers often have a small blue pilot flame visible through a window.

What colour should a pilot light be?

A healthy pilot flame is crisp and blue. A yellow, orange or lazy flame suggests incomplete combustion, which can produce carbon monoxide. Turn the appliance off and get it checked by a Gas Safe engineer.

Is a thermocouple expensive to replace?

It is usually one of the cheaper boiler parts, though the cost depends on the boiler and how easy it is to reach. The engineer will confirm the cause and give you a price before any work.